Privacy Policy

A legal disclaimer

Effective Date: June 15th, 2025

This Privacy Policy explains how André Brakenhoff, operating as a coaching and consulting business based in Spain, collects, uses, and protects your personal information. We are committed to safeguarding your privacy in accordance with the EU General Data Protection Regulation (GDPR).

1. Who We Are

Business Name: André Brakenhoff Coaching & Consulting
Business Owner: André Brakenhoff
Business Location: Spain
Website: www.andrebrakenhoff.nl

2. What Information We Collect

We collect and process personal data that you voluntarily provide, including:

Full name
Email address
Phone number
Billing and payment details
Professional background (if relevant to the coaching process)
Notes from coaching or consulting sessions
Any additional information you choose to share

We may also collect technical information through cookies when you visit our website (see section 7).

3. Why We Collect Your Data

We use your personal data for the following purposes:

To provide coaching and consulting services
To respond to inquiries and communicate with you
To manage bookings and appointments
For invoicing and accounting
To send relevant updates or newsletters (only with your consent)
To improve our services and website functionality

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal grounds to process your data:

Performance of a contract: To deliver the services you request
Legal obligation: To comply with tax, accounting, and other legal requirements
Legitimate interest: To improve services and communicate with clients
Consent: For email marketing or storing sensitive data shared during coaching sessions

5. How We Store and Protect Your Data

Your data is stored securely using encrypted digital tools and access is limited to the business owner. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.

Data is stored:

On secure, password-protected platforms (e.g., email, scheduling, CRM)
In encrypted cloud storage (if applicable)
For no longer than necessary, typically up to 5 years for financial records

6. Sharing Your Data

We do not sell or rent your personal data. We may share it with trusted third-party service providers (e.g., accounting software, scheduling platforms) only as necessary to deliver our services. These parties are GDPR-compliant and only process data under our instruction.

We may also disclose your data when required by law or with your explicit consent.

7. Cookies and Website Analytics

Our website may use cookies to:

Track anonymous visitor statistics via Google Analytics or similar
Improve your browsing experience

You can control cookie preferences via your browser settings.

8. Your Rights Under the GDPR

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict our processing
Withdraw consent at any time (e.g., for newsletters)
Lodge a complaint with the Spanish Data Protection Authority (AEPD) if you believe your data rights have been violated

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have questions or concerns about this privacy policy or your personal data, please contact:

André Brakenhoff

Brakenhoff.andre@gmail.com